How to Put an End to Unwanted or Harassing Phone Calls | Privacy Rights Clearinghouse


how to report harassing phone calls

Report phone call harassment, fraud, scam phone numbers and calls violating the National Do Not Call registry. Report the Call is an open discussion forum to report unwanted phone calls from unscrupulous telemarketers and SCAMMERS. One goal of this website to enable our community users to share information helping to STOP these unwanted calls. File a complaint. If your complaint is about a telecom billing or service issue, we will serve your complaint on your provider. Your provider has 30 days to send you a response to your complaint. We encourage you to contact your provider to resolve your issue prior to filing a complaint. Intimidating or Threatening Phone Calls. Many times, phone harassers do not play tricks with their caller ID. Callers simply flood your phone with harassing phone calls from their real phone number. Typically, this type of phone harassment comes from someone you Author:

Unwanted Calls - Phone – FCC Complaints

Download PDF. This is for informational purposes only. We are not able to counsel stalking victims. Obscene or harassing phone calls can be one of the most stressful and frightening invasions of privacy a person experiences.

And unwanted phone calls, while a minor problem when compared with threatening calls, can still be a major inconvenience. Fortunately, there are steps you can take to help put an end to these unwelcome intrusions. What makes a phone call harassing? When someone calls and uses obscene or threatening language, how to report harassing phone calls even heavy breathing or silence to intimidate you, you are receiving a harassing call.

It is against the law in California how to report harassing phone calls other states to make obscene or threatening calls. California Penal Code section m, Penal Code section How often do I have to get these calls to make it harassment? Just one unwelcome call can be harassing; but usually your local phone company will not take action unless the calls are frequent. However, if a call specifically threatens you or your family with bodily harm, the phone company will generally take immediate action.

Who should I contact when I get harassing calls? Local how to report harassing phone calls companies have varying policies on whether to call the phone company or the police first.

Some recommend that you first call the phone company's business office and explain the problem. A representative will connect you with the "annoyance desk. To find out what your phone company's policy is, contact the business office and ask for assistance. Click on "Annoyance Call Types" for specific guidance. Verizon policies are available how to report harassing phone calls their Unlawful Call Assistance page. For serious threats, if life or property are threatened, or if calls are obscene, how to report harassing phone calls, you should call the police and file a report.

Provide as much information to law enforcement as you can. Indicate the gender of the caller and describe the caller's voice, how to report harassing phone calls. Note the time and date of the call s. What did the caller say? Did the caller seem intoxicated? Was there any background noise? What can my local phone company do if I am receiving harassing calls? If the calls are frequent or particularly threatening, the phone company can set up a "Trap" on your phone line.

The Trap allows the phone company to determine the telephone number from which the harassing calls originate. You must keep a log noting the time and date the harassing calls are received.

Traps are usually set up for no more than two weeks. The phone company does not charge a fee for Traps. A phone company service called Call Trace may also be able to help track down harassing calls. Call Trace is easier than using a Trap since the customer does not have to keep a phone log.

But Call Trace technology works only within the local service area. Look in the "Customer Guide" section of the phone book or the phone company's web site for a description of your local service area.

Call Trace must be set up in advance by the individual receiving harassing calls, and it requires a fee for use. However, in situations where the phone company would ordinarily use a Trap, you might not be charged if the phone company suggests that Call Trace be used as an alternative.

Be sure to ask. The information collected from Call Trace or from a Trap is turned over to law enforcement personnel, how to report harassing phone calls the customer. Law enforcement officers try to stop the harassing calls by either warning or arresting the harasser. With both Call Trace and a Trap, your phone conversations are not listened to or recorded by the phone company. Is the phone company always able to solve harassing phone call problems?

If the caller uses a phone booth or multiple phone lines, the phone company and law enforcement officials may never get enough identification to take further action. In cases like these, changing your phone number might help. Also, you might want to get an unlisted or unpublished number. In addition, the tips listed below for discouraging other types of unwanted calls may be of help. What can I do to stop harassing calls without going to the phone company or police?

First, simply hang up on how to report harassing phone calls caller. Do not engage in conversation. Typical crank callers are seeking attention. You have "made their day" if you say something to them or express shock or anger. If the silent treatment does not work, you might try putting a message like this on your voice mail system:.

If you answer the phone and the harassing caller is on the line, another suggestion is to say: "Operator, this is the call. Or say the word "trap," what time it is and the date; then hang up. What is the "pressure valve" strategy? Some threatening calls are part of a larger pattern of abuse, such as stalking. Some experts recommend in these situations to get a new phone number, but keep the phone number being called by the harasser and attach a voice mail machine or message service to that line, how to report harassing phone calls.

Turn the phone's ringer off and don't use that phone line for anything other than capturing the calls of the harasser. This is the pressure valve strategy. Instead, you are simply using the number to gather evidence. You will want to save tape recordings of the calls. Get another phone number for your use, and be sure it's unlisted and unpublished.

Give the number to trusted friends and relatives only. Do not give it to your bank, how to report harassing phone calls, credit card company or credit bureau. Put passwords on all of your phone accounts local, long distance, and mobile, how to report harassing phone calls. Tell the phone companies in writing that they must not disclose any account information to anyone but yourself, and only when the correct password is given.

What precautions can I take to prevent harassment? Do not disclose personal information when called by someone you do not know. They might be checking out the residence for possible robbery or other crime. If the caller asks what number they have called, do not give it.

Instead, ask them to tell you what number they dialed. Children should be instructed to never reveal information to unknown callers. Instead, they should be taught to record the caller's name and phone number along with date and time. Do not include your telephone number on the outgoing message of your voice mail service if you wish to keep your number private. By omitting your phone number from your message, you prevent random dialers and people with Call Return explained below from capturing this information.

How can I stop telemarketing calls? The most effective and easiest way to prevent telemarketing calls is to register your home and personal phone number s with the National Do Not Call Registry operated by the Federal Trade Commission FTC, how to report harassing phone calls.

You can sign up for the Do Not Call Registry two ways:. Sometimes my phone rings and there is no one on the line. What is happening? Random digit dialing devices are able to determine all possible phone number combinations, even unlisted numbers, and dial them much more rapidly than any person can.

How to report harassing phone calls telemarketers use "predictive dialing" technology to call consumers who are not on the National Do Not Call Registry. A computer dials many phone numbers in a short period of time. When an individual answers, the computer seeks a how to report harassing phone calls representative who is not occupied and connects the call. If all employees are handling other calls, the consumer hears dead silence. These are "abandoned calls.

Many people are frightened when they receive abandoned calls. They wonder if someone is harassing them, or if a burglar is checking to see if they are not home. In most cases, these calls are from telemarketers.

Prior express written consent is required for all autodialed or prerecorded calls or text SMS messages made to cell phones or residential landlines for marketing purposes. If you are receiving many abandoned calls a day, you can call the annoyance department of your local phone company and ask that a Trap be placed on your line.

In extreme situations, the phone company might be willing to contact the offending telemarketer and request that your phone number be place on its "do not call" list.

If the repeated calls are from a malicious individual who is harassing you rather than a telemarketer, the phone company will report the number to law enforcement as described in the beginning of this guide. California Public Utilities Code What can I do to stop other kinds of unwanted calls? Sometimes calls are annoying but are not serious enough to involve law enforcement as is necessary with either a Trap or Call Trace. These might include telemarketing sales calls, wrong numbers, overly aggressive bill collectors, and prank calls.



how to report harassing phone calls


Use this form to report annoying robocalls, unwanted calls and texts. We know they're a problem and when you report them, you help us identify the offenders and block them. TV + Internet + Phone TV + Internet + Phone TV + Internet + Phone Build my own bundle Build my own bundle Build my own bundle Report unwanted calls & texts. Unwanted. Harassing phone calls suck. When your phone is under siege by unwelcome calls, it can feel like you’re being attacked with every ring. Recognize when a caller crosses the line, and how to stop Ed Smith. You will need to select “unwanted calls” as the Phone Issue and then “all other unwanted calls” as the sub-issue. If you received an unwanted call from an international number in a format other than , you can report the number in the “Additional I nformation” field on the complaint form.